Shipping policy
Last Updated: June 2026
Thank you for shopping with Activekick House. We are committed to providing fast, reliable delivery and excellent customer service.
Free Shipping
We proudly offer FREE Standard Shipping on all orders.
No minimum purchase is required, and there are no hidden shipping fees.
Order Processing
- Orders are processed within 1–2 business days.
- Orders are processed Monday through Friday, excluding Australian public holidays.
- Once your order has been shipped, you will receive a confirmation email with your tracking number.
Estimated Delivery Times
| Destination | Estimated Delivery |
|---|---|
| Australia | 3–8 Business Days |
| New Zealand | 5–10 Business Days |
| United States | 7–15 Business Days |
| Canada | 7–15 Business Days |
| United Kingdom | 7–15 Business Days |
| Europe | 7–15 Business Days |
| Rest of the World | 10–20 Business Days |
Delivery times are estimates only and may vary due to customs clearance, carrier delays, weather conditions, or peak shopping periods.
Order Tracking
Every order includes FREE tracking.
After your order has been dispatched, you'll receive an email containing your tracking information so you can follow your shipment every step of the way.
Shipping Address Accuracy
Please ensure that your shipping address is correct before placing your order.
Activekick House is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.
Lost, Stolen or Delayed Packages
If your order has not arrived within the estimated delivery timeframe:
- Check your tracking information.
- Contact the shipping carrier for updates.
- If you still require assistance, please contact our support team.
We will gladly help investigate the shipment and work with the carrier to resolve any issues.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authority.
These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
Shipping Information
Activekick House
1765 Wollar Road
Cooyal, New South Wales 2850
Australia
Contact Us
If you have any questions about your order or our shipping policy, please contact us.
Activekick House
Email: thuijsjayaray@hotmail.com
Phone: (08) 9058 9157
Address: 1765 Wollar Road, Cooyal, New South Wales 2850, Australia
We aim to respond to all inquiries within 24 business hours.